Status Information

Status information for Category Name is shown below. Tickets highlighted in bold affect more than one service.

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Key
	Major Outage
	Intermittent Outage
	Status Clear
	Planned Maintenance

This page was last updated at 29/07/2010 22:49:03

Issue	Start Date	Duration	Location	S
We are currently experiencing a fault resulting in connection problems for DSL customers connecting to the pimlico and westminter exchanges. This will affect customers with usernames @wrpim and @wrwmin Our engineers are investigating	20/07/2010 09:12:00	0d 22h 3m	Pimlico and Westminter exchanges
A BT fibre circuit has gone down, affecting the Godalming & Haslemere Exchanges. This will affect customers with the letters THGG or THHM after the @ symbol in their username. BT are aware of the issue, and hope to have the outage resolved as soon as possible.	19/07/2010 09:30:00	0d 23h 24m	Godalming & Haslemere Exchanges
We are currently experiencing a fault resulting in connection problems for DSL customers connecting to the pimlico and westminter exchnages. This will affect custoemrs with usernames @wrpim and @wrwmin Our engineers are investigating [15/07/2010 10:07:39] We are currently experiencing a fault resulting in connection problems for DSL customers connecting to the pimlico and westminter exchnages. This will affect custoemrs with usernames @wrpim and @wrwmin Our engineers are investigating [15/07/2010 10:59:54] It appears a UPS (Power Supply) has failed in the Westminster exchange, causing the current outage. An engineer is currently on the way with replacement hardware.	15/07/2010 10:05:00	3d 23h 26m	Pimlico and Westminter exchanges
The exchange hardware in Soho appears to be dropping every few minutes. This has been raised with the equipment vendor, who are currently investigating the cause. [09/07/2010 11:53:41] Following a suspected hardware failure on one piece of equipment, several devices now appear to have lost power completely. BT have arranged for an engineer to attend the exchange for further investigation. [09/07/2010 12:12:18] A BT engineer is currently on site, and is replacing a blown fuse. We hope to have connectivity restored shortly after this work is complete.	09/07/2010 09:30:00	0d 5h 18m	Soho

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